Reviews

I used Cool Breeze to replace the original AC unit (16 yrs old) at my condo back in 2021. At the time, I thought they were very reasonably priced, reliable when it came to scheduling, and just generally great to work with.
Called them again…
read moreI use them for my home AC and now my work uses them. As usual, they were amazing, came out the next day, and saved me from melting in my office!!
Chris was amazing; he will be my go-to guy for my home A/C service!
Service: HVAC system …
read moreThank you for your 5 star review, we are very thankful to have great customers like you
Coolbreeze has been doing maintenance of our HVAC system over the past couple years and they have always been a pleasure to work with. They have also done an installation for a new water heater and they did an excellent job. We have an …
read moreAs someone who works in the service industry I can't rate Cool Breeze high enough! From the initial asssesment appoinment, to install everything was flawless. Great service, friendly and on time! We are very happy with our new product and I…
read moreCool Breeze is locally owned and operated. They are, without a doubt, the best heating and air contractor in the area. Their technicians are presentable, polite, professional and super knowledgeable. We learned of Cool Breeze from a friend …
read moreThank you so much for taking the time to write a review. It was a pleasure doing business with you and we look forward to seeing you again in the future!
Allen from Cool Breeze came to check our very old new-to-us hvac unit. He was knowledgeable, friendly, and thorough. He explained the problem, fixed it, checked over the unit in general. Gave us great information about the unit’s history …
read moreThank you for taking the time to share your review. We appreciate your business and will be sure to share your feedback with Alan!
Victor was delightful. Fast, efficient and easy to deal with. Best of all he did his work and did not try any salesman's tricks to get us to buy equipment we don't really need or new equipment to replace fully functioning, but old, …
read moreI've used them for years to service my old furnace and AC. From the first service visit they let me know to start saving up for a new furnace and AC since mine was past it's life but no use replacing until it dies.
CoolBreeze kept it …
read moreMy heat stopped working and I was having a hard time finding a company that fixed water-sourced heaters. Cool Breeze came in the next day and was able to fix my issue, thanks Chris! So glad my coworker recommended them to me, and I’ll be …
read moreCool Breeze was superb in every way. The owner (Ron Tolbert) designed a heat pump system that greatly increased the comfort of my living space. The installers (Christian and Brian) and the technician (Chris) were very professional, …
read moreAn outstanding company with remarkable responsiveness, punctuality, quality and honesty of service. They replaced the furnace and AC compressor in my son’s house. What impressed even more than the quality of their installation work was …
read moreUsed them for routine maintenance for our condo unit's heat pump before the winter – they showed up on time and were very professional and helpful. They identified an issue and made a simple fix that will help us avoid damage and greater …
read moreExcellent experience with Cool Breeze replacing my HVAC, starting with the owner coming out to do the estimate, continuing with the front office staff who answered my questions on the estimate promptly and got me scheduled with ease, and …
read moreI just had Cool Breeze clean my two convectors in my unit, and was thoroughly impressed. Thank you to Chris for doing such a careful, detailed cleaning. I appreciate the time he took to make sure the convectors were clean and operating …
read moreI have been a customer of Cool Breeze for over 20 years. They have been able to keep my older HVAC equipment running far beyond the life expectancy. Their prices are fair and reasonable.
Their technicians are knowledgeable, pleasant, …
read moreNew furnace and A/C were installed about 2 months ago. Ron came out to check out the existing system due to the A/C unit finally giving out after 33 yrs. I am a noob to HVAC but I was impressed with the new system. It looks very nice. So …
read moreCool Breeze Plumbing always comes to the aid of my family for our plumbing crisis! Consist service and always professional. We love Matt he's amazing! He provides you with all the information prior to conducting the work and gives you …
read moreWe were impressed by the dedication and professionalism from the Cool Breeze team. They provided effective recommendations on various brands and products, and answered our questions thoroughly, which made our decision-making process easy. …
read moreOur Heat pump AC had always been incredibly loud and did not cool the upstairs rooms completely. Last week the blower motor failed during a heatwave. Called several contractors who said they didn’t service our zip code (20009). Cool Breeze …
read moreVery pleased with their service! The problem was clearly explained and resolved. My HVAC system is running beautifully now. Will continue to use them going forward.
Services: HVAC system maintenance, A/C system maintenance, Heating system …
read moreHad a great experience with Cool Breeze. Saw their work first hand at my previous home. Professional and great customer service. Ron and Chris provided me with peace of mind and I look forward to dealing with them again when services are …
read moreMY AC had conked out during the hottest month of the year. The technician, Walter, arrived on time and figured out the problem right away. Thank you, Walter! I appreciate the good service
Services: Heating system installation, HVAC duct & …
read moreThank you for your 5 star review, we are very thankful to have great customers like you
We asked for help looking at a pipe. The tech not only found the issue but helped us to correct a number of other issues that were causing the air to circulate incorrectly. The price was still the normal hourly rate. I could not be more …
read moreI’ve known Cool Breeze owner, Ron Tolbert personally for many years and professionally since I bought my first condo in 1989. His staff is knowledgeable, friendly, and very patient while I’m asking many questions. They always do their very …
read moreChris and Rene usually servicevour heat pump. These guys are the best. You can trust this company not to overcharge you. The manager Ron goes out of his way to make this a friendly and exceptionally good company.
Services: HVAC system …
read moreOur HVAC unit broke down on the hottest month of the summer 2023, July, and needed a complete replacement. CoolBreeze has already replaced one HVAC unit for us in the past, so we called them again. A consultant came out that same day and in…
read moreI have used the services of Cool Breeze to repair my two AC units in the past year, with the most recent being in May 2023. In both cases, they have done an excellent job with a fair price and no upselling. The same technician (Chris) had …
read moreI had an exceptional experience. The techs were professional helpful answering my questions and just downright friendly. My neighbors used them and I now know why.
Services: Heating system installation, Install AC
Services: Heating system …
read moreThis is my 2nd time using Cool Breeze. I feel like the prices are very fair for the work provided, they did a great job both times and they didn’t try to sell me more repairs or services than I needed. I am very satisfied.
Service: A/C …
read moreCool breeze has consistently provided great plumbing and HVAC services. They replaced. I steam shower and AC as well as maintenance services. Always first class.
Services: Toilet repair, Water heater installation, Garbage disposal …
read moreAs a Realtor in the DMV, my clients look to me for contractor referrals. Cool Breeze has been taking care of my HVAC maintenance needs for more than 10 years. I refer them to all my clients knowing they will provide the same excellent …
read moreprofessional & communicative to as what the system looked like. Kind to explain everything and give tips to do at home quick maintenance.
Services: HVAC system maintenance, A/C system maintenance
Services: HVAC system maintenance, A/C …
read moreMatt was the best! He was knowledgeable, professional, and had great attitude as he worked with me and my (very difficult) building to shut off my water and repair my shower. He came back multiple times, always with a great attitude and …
read moreAllen (Alan?) was super helpful, very professional, and a pleasure to work. The customer service over the phone was also excellent – a real can-do spirit and courteous approach. Once of the rare customer service gems in DC.
Service: HVAC …
read moreI reached someone in the office one afternoon and was able to schedule an appointment at a convenient time the following day.
Matt not only diagnosed the situation quickly and explained everything clearly, he was friendly, efficient, …
read moreHave 2 HVAC systems in my home. Had Coolbreeze do the semi annual maintenance. Tech was on time professional and informative. I’ve used them on a couple homes and will use again in the future.
Service: HVAC system maintenance
Service: HVAC …
read moreReplaced complete hvac system on the roof, On time, on budget and great people ! They were the most reasonable and fair establishment to do business with in all Montgomery county.
I will recommend to family and friends!
Thank you Ron.
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read moreWe had new HVAC system installed and HVAC duct cleaning.
The young lad that worked on the duct cleaning did an amazing job. I highly recommend it.
For the HVAC system we had 14 offers, then we met Ron, with his expert knowledge. He gave us …
read moreI really appreciate your review and hope to here from you soon
Recently had a new heat pump installed in my library. The installation was very well organized by Chris Musso. Installers Jorge, Joaquin and Brian were excellent and proficient doing the installation. They were mindful of your property and …
read moreTasheika made it very easy to make an appointment. She was very clear and gave me realistic quotes. She was able to get me a tech out extremely quickly. Matt came out- was on time and really evaluated my water heater. He made sure to …
read moreHad a technician come out to look at a corroded pipe below our water meter rack for a second opinion after another company quoted us almost 2 grand. He was awesome. Explained what he thought the source of the problem was, gave me a very …
read moreThis company is amazing!! The gentleman who serviced our furnace completed a detailed inspection, cleaned it out, and even went into detail about our issue. By far 10X better than GAC and will continue to use them for all of my HVAC needs.
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read moreCool Breeze is an amazing company to deal with all around. Danielle (reception) was able to get me scheduled for a repair on my heating unit that went down on Christmas Eve. Allen and Chris (technicians) were able to get my Carrier HVAC …
read moreTheir crew was terrific. They arrived on time, were friendly and courteous, worked effectively throughout the day and coordinated with the crane company and operator. The replacement air conditioner was installed exactly as promised and the…
read moreWe have used cool breeze for a new mini split, fixing a plumbing leak and tuning up an old furnace. They are always fairly priced and responsive. Highly recommend.
Services: Heating system installation, Ductless heating & A/C services
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read moreThank you for your 5 star review, we are pleased to know you are satisfied with our services
I have used Cool Breeze for all HVAC equipment and concerns for almost 30 years now. They are prompt, professional, and reliable. Recommend them highly!
Services: HVAC system maintenance, Heating system repair, Install thermostat, …
read moreChris from Cool Breeze came to do maintenance and maybe add ducts in our house. AMAZING! He explained everything he was doing. Cool Breeze is what you want for new work and maintenance!
Services: HVAC system maintenance, A/C system …
read moreThank you for the feedback Mr. Munzer, we appreciate your business and look forward to working with you again in the future.
We have Cool Breeze do system maintenance on our furnace every fall and our AC every spring – as we have every year since they installed those systems in our house 17 years ago. Not only are their technicians knowledgeable but they're also …
read moreI was recommended to work with Cool Breeze by a neighbor when my 20 year old heat pump gave out on the roof of our condo building. They did an amazing job and got me scheduled within a week. They’re honestly the nicest professionals I’ve …
read moreRecommended, quote done quickly, installation scheduled timely, installers polite, worked quietly, no mess left, all trash removed.
My only issue was they left without showing me how to use the new thermostat.
Services: Installation, …
read moreWe wanted next day service for the weekend and it was worth paying a premium for the service. The technician was careful and knowledgeable, Explained the problem, resolved it, and cleaned up at a reasonable cost. I look to Cool Breeze for …
read moreI have used this company for more than ten years. This company installed my AC/heating units. The owner is very responsive and I have good services from their crew.
Services: A/C system maintenance, A/C system repair
Services: A/C system …
read moreThis business was beyond excellent. Matt spent extra time to detect any leak, clearly answered my questions and even demonstrated his technique for applying caulk. I would strongly recommend this business.
Service: Plumbing pipe repair
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read moreI called Cool Breeze this morning after one of our tenants reported their HVAC going out. Let me just say Tasheika provided excellent customer service on the phone. She not only gave me a comprehensive overview of what the repair steps …
read moreOur Cool Breeze TECH David was very thorough and cleaned our two units with the time and care that will help them work more efficiently in the future. He was very informative about what work he was performing.
Service: HVAC system …
read moreThe repair performed on my air conditioning handler was sensational. Tech Rene figured out within 5 minutes the cause of the short circuitng that we have been dealing with for the last two years. In fact, the same issue was assessed and …
read moreIncredibly responsive. Called at 8pm on a Saturday and had someone over first thing on Sunday morning to fix the issue. Brandon was a very knowledgeable and thoughtful technician and Danielle was very responsive, clear, and reassuring. …
read moreSummary:
This review is for Cool Breeze. Although the work was completed in Oct 2020, I waited until most of my basement was finished (i.e. final inspection) before posting a review. Overall, Cool Breeze did a fantastic job replacing my …
read moreThank you for your 5 star review, we are pleased to know you are satisfied with our work.
Cool Breeze replaced our furnace & HVAC system at an excellent price and provide excellent service. Would definitely recommend this company for any HVAC replacement work.
Services: Installation, Heating equipment repair & installation
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read moreThank you for your 5 star review, we are pleased to know you are satisfied with our work.
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Reviews of Cool Breeze Heating & Air Conditioning
(Based on 5 rated reviews)
04-May-2023
Technician: Christian, Byron
I just wanted to send a quick note to thank the guys that came out today to replace the air conditioner. With (my) very limited knowledge of anything related to heating and cooling, the emn were very kind and hard-working throughout the day. I was pleased at the workmanship in installing and removing the old system, as well as answering any of my questions or concerns. Additionally they were very respectful of the house and our different requests. I wanted to be sure to recognize all of their effort and hard work. Please pass along our many thanks to them and all the team involved in making this a smooth process. We all really appreciate it.
Gladwin G.
Washington DC
16-Nov-2022
Product or service reviewed: maintenance service winter
The company showed up on time and executed the maintenance service. The technician showed us everything we needed to know about how and when to change the filters and calibrated the controls so that our home is heated properly (it was running cool, even with the heat on). We will use them again.
LLoyd M.
Silver Springs, MD
11-May-2022
Product or service reviewed: diagnostic assessment of problems with HVAC system/furnace
Luisa
Bethesda, MD
10-May-2022
Product or service reviewed: Maintenance and Tune-Up
Rich Smith
Potomac, MD
16-Jun-2021
Thank you Donna, very pleased with your work and company!
Hasan M.